Optimise value from your IT vendors.
• Contractually align service outcomes with business requirements.
• Measure provider peformance against business goals and provider spend.
• Improve regulatory compliance and risk posture.
• Correlate providers' spend with performance.
Fueled by digital transformation and enabled by cloud, service providers in the modern IT landscape offer a wide variety of business solutions. Through multisourcing, enterprises can expand their IT footprint well beyond the bounds of traditional in-house or single-sourced IT.
Quantum Cloud Technologies Multisourcing assists enterprises to manage a multiprovider IT landscape and deliver optimally integrated services while lowering costs and risks. This service offering is built on best practice methods as prescribed by Service Integration and Managment (SIAM), addign the following key features:
• Vendor management and governance orienting services to business goals and helping
to increase the business value of IT service providers.
• Strategic service assessments help improve the maturity of service integration.
• Vertically integrated squads span business and IT to orient teams towards business value.
Quantum Cloud Technologies works with your organisation to build your multisourcing capability. With our assistance, you can mitigate cost creep, performance issues, and operational and compliance risk. Quantum Cloud Technologies will act on your behalf to generate increased value and improved vendor performance in line with your business requirements.
Our consultative services give you greater control and more effective governance across service providers by:
• Developing a target operating model for modern multisourcing, including a maturity assessment and transformation blueprint.
• Evaluating provider services to determine if they align with your enterprises' internal strategies and goals, and assisting in designing contracts that map
business requirements to expected service outcomes.
• Providing strategic inputs into contract management and provider governance.
• Helping devine risk mitigation strategies.
• Facilitating business transformation by driving change and adoption across the enterprise and in your interactions with service providers.
Frequently, service provider performance is like a black hole. Poor visibility into how suppliers perform per key performance indicators and objectives can lead to missed opportunities and wasted money. Quantum Cloud Technologies will assist to actively govern the performance of supppliers to increase their business value.
A performance dashboard makes it easy to measure and attribute provider performance. We combine the dashboard with additional integrated service management capabilities to help our customers to achieve the following objectives:
• Reduce the time it takes to resolve service provider issues.
• Minimise the number of issues that arise.
• Increase service provider value by encouraging continuous service improvement and vendor performance managment.
• Decrease resource wastage and cost overruns.
Our optimised vendor management services can help accelerate on/off boarding of suppliers without negatively impacting the pace of business.
A multisourced environment means that you are sharing data, documents, and resources with a variety of suppliers. This potentially exposes your enterprise to heightened supply chain and compliance risks. The Quantum Cloud Technologies Multisourcing service helps advise on supplier risk management, which can improve your regulatory compliance posture and risk management capabilities.
Successful IT multisourcing lies in contracts that focus on business value, an optimised portfolio of strategic providers, and a transformed, modern operating model. Quantum Multisourcing helps close the gaps inherent in traditional approaches to multisourcing by providing far mor than just a vendor performance dashboard. Our integrated service managment includes collaborating with enterprise procurement and supplier managment for optimal vendor selection, vendor co-optimisation, vendor risk and compliance mitigation, vendor relationship managment, and conflict managment. The end result is that your organisation is more efficient and service providers are more responsive to your business nedds because they are proactively engaged.